Description
Provides a great service to customers and delivers defined activities with the designated business area.Has a good understanding of and works within well-defined procedures relevant to own discipline. Showing knowledge of the range of processes and systems to be used in completing assigned tasks.Typically reports to the Senior Team Leader / Manager.
- Provides transactional services personally, using clear communication and common courtesy and accurately completes tasks and exchanges information;
- Supports colleagues through the application of knowledge;
- Understands the relevant processes and purpose in the team;
- Regularly exchanges information by being collaborative and working well with others;
- May handle difficult contacts;
- Makes judgements based on the analysis of factual information;
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.
Skills
Performans Danışması
Öğrenme Bilimi
Çalışan Deneyimi
İçerik Yönetimi
Strategic data-driven capability development
Digitally-enabled Delivery
User-centric Design
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