Customer Care Representative, Turkey
Responsibilities Customer Care (CC) •Coordinate and/or enter orders coming in via fax, e-mail or telephone from customers and sales representatives according to specific requirements, including consignment orders, free of charge deliveries etc. •Manage actions with regards to orders placed by customers and / or sales representatives. •Monitor the delivery process (e.g. Distribution Center and/or carrier), follow up and take actions to ensure customer expectations are met. Arrange special deliveries on request. •Ensure correct and timely […]
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