If you have the right to live and work locally in Turkey from June 2021 and speak good English plus a second European language (preferably) then please read on:
Join TUI as a TUI Experiences Expert and help to deliver memorable holiday experiences for guests in targeted TUI Hotels and Resorts. You will significantly drive revenue targets by providing expert recommendations and a face-to-face booking service allowing guests to experience all their destination has to offer.
HOW YOU WILL MAKE AN IMPACT
There are many ways for you to get involved:
- Drive growth in our destination sales by consistently exceeding sales targets
- Excite our guests by selling them the most suitable TUI Experiences combining platform recommendations with your local knowledge & insights
- Strive to always provide answers to questions by directing guests to the appropriate person or digital tool
- Help drive the digitization strategy of the company encouraging guests to register for their customer account, unlocking multiple guest benefits around offers & personalization, as well as capturing valuable data for TUI
- Embrace our omni-channel culture by encouraging and allowing guests to use whatever channel is most convenient
- Provide genuinely helpful service outside of Experiences & Activities in response to any TUI colleague and guest questions
- Service Facilitation – answer questions and redirect to digital tools Face to Face + digital Guest Contact
WHAT YOU WILL BRING
There is more than one way to the perfect fit – here are some of the ideal things:
- Confident and ambitious sales-focused mindset – you care about guest experience
- Tech savvy with a digital attitude, you will effortlessly guide guests through the sales & service digital platforms
- 1yr+ sales experience in a face-to-face context is advantageous
- An open, friendly & collaborative approach, with the ability to quickly build trust with both guests & colleagues
- Good local knowledge & passionate about experiences/things to do in the area
- Fluent in verbal and written English. Additional European languages are advantageous
TUI AND YOU
- Basic salary with generous commission scheme rewarding sales performance
- iPad and uniform provided
- Free language lessons, learning weeks and development programs
- Excellent career development opportunities
If you require any reasonable adjustments for your application process, please contact us directly via email: [email protected]
TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. TUI Musement sold around 10 million excursions, tours and activities, delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.
If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit careers.tuigroup.com
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