TrendyolGo – Operational Excellence Manager

Our purpose is to create the most positive impact in our country and ecosystem by enabling commerce, empowered by technology! We are a Tech company – Technology is the driver, ecommerce is the outcome.

Founded in 2010, we are the largest and fastest growing mobile commerce company in Turkey and the MENA region. In 2018, we have announced an investment and strategic partnership with Alibaba Group which also is the largest internet sector investment in Turkey to date.

Our culture is at the core of everything we do. Focused on results, keeping our customers first, we always work for better and always test, iterate and improve. We learn from our mistakes, direct and open feedback is at the core of our culture.

We are scaling fast and profitably, expanding into international markets. If you want to learn, grow and deliver, if you are results-oriented, love teamwork, appreciate open communication, learning and iteration, and making decisions with data, Come, join our tribe!

Trendyol Go is the local services arm of Trendyol Group. As part of Trendyol’s vision to fulfill all the daily needs of our users, Trendyol Go connects local merchants, couriers and Trendyol users.  Connection is seamlessly made in real time to facilitate on demand transactions.  Our aim is to deliver anything in 30 minutes.  Through our on demand solution, we are able to extend our offering to include food and fresh grocery. We are pleased to empower local commerce by offering marketplace solutions supported by our last mile delivery network, all within the realm of Trendyol’s operational excellence.

YOUR PROFILE

• Bachelor’s degree, preferably Master’s degree in a related field (preferably quantitative focus),
• Min. 6 years of preferred experience in business operations/excellence, and/or management consulting,
• Experience working with multiple stakeholders on complex cross-functional issues with proven track record of implementing process improvements,
• Strong sense of analytical thinking, detail-oriented and eager to learn,
• Able to work within a dynamic and fast-paced environment ,
• No military obligation for male candidates (completed or exempt).

YOUR CHALLENGE

• Build and lead a high performing team
• Define key performance metrics to monitor operational performance
• Perfecting operational processes by owning it end-to-end from design to implementation 
• Constantly scrutinize existing processes to identify defects and develop corrective actions
• Partner with local merchants to support their digitalization initiative with operational excellence approach
• Think strategically by leveraging data to prioritize projects backed by solid execution 
• Think creatively to bring outside of the box solutions
• Work closely with tech team to enable process improvements and automation
• Relentlessly optimize to lower our delivery time, every second counts!

WHAT’S IN IT FOR YOU?

•  Take responsibility from day one, improve your skills and learn continuously.
•  We have open communication, team work and promote servant leadership. We value talent, not titles!
•  Chance to shape future of e-commerce with us and experience agility at its best!
•  Working in an engaging workplace and being part of our cross-functional, diversified and dynamic team.
•  Don’t forget to have fun while we work, we work hard play hard, open office and happy hours 🙂

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Want to join us? Happy to receive your online application!