Location:
Istanbul, Istanbul, Turkey
Company: Atos
Atos is a global leader in digital transformation with 120000 employees in 73 countries and annual revenue of 13 billion euros. European n° 1 and key player worldwide in Cloud, Cybersecurity and High-performance Computing, Atos is the Worldwide Information Technology Partner for the Olympic Games and serves clients across all business sectors. For more information go to atos.net .
We are looking for a EOC Monitoring & Batch Operator who will have the following responsibilities :
Perform monitoring function of all network, server, application, security and infrastructure configuration items in a 7×24 shift plan
Apply ITIL based processes (Incident, Event, Problem, Configuration, Change, SLA management, etc) for operation of projects
Perform scheduled maintenance activities and tasks
Make escalation to 2nd level or 3rd level for higher troubleshooting
Notify status of incidents to internal and external contacts
Report activity and time spent during shift hour
Job Requirements
At least 1-2 years experience in System or Network Support Specialist position
Bachelor’s degree in Computer, Electrics/Electronics Engineering or related departments
Basic practical knowledge of LAN/WAN/Security and related technologies
Basic practical knowledge of Server systems, Operating Systems and Storage architecture
PC literacy, ability to use office equipment, experience in MS Office products
ITIL Knowledge
Good command of English language
No restrictions for travelling
Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.
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