Description
Join our journey as we connect for a better future. Ready?
We are looking for a
PS Core 3rd Level Operations Senior Expert
#Vodafonespirit
Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.
We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Vodafone a great place to work.
Job Responsibility
Your place in the team
To Technical Leadership, Operations, KPI Monitoring, Performance and Optimization of Packet Core Network to ensure 7 * 24 service availability and best customer experience.
- Leading EPC project for new generation networks.
- Defining new KPIs and managing existing ones to improve service and system quality
- Developing proactive operation to reach main targets
- High level problem troubleshooting. Working with case related team/vendor members.
- Vendor management for PS Core Vendors.
- Develop operation plan and strategy to increase performance.
- Leading EPG-S, EPG-M and SGSN-MMEs operational work plans.
- Giving guidance in developing Operation & Maintenance instructions.
- Keep in scope systems and services 7*24 up and running.
- Making all requested works suitable to change management work flow and maximo regarding minimum customer effect.
- Provide necessary support to other teams.
- To hit the targets defined by company/boards.
- Leading internal knowledge transfer to team members.
- Sharing MoPs and guides for fresh team members to increase their competence.
- Make troubleshooting in case of faults or service outages and solve problems.
Long Description
We are looking for you if you have
- Degree qualified in a Science or an Engineering discipline
- Min 5 years of work experience telecom industry with hands-on in Packet Core Network
- Significant experience of E/// SGSN, GGSN, DNS
- Significant experience of PCRF Systems
- Deep understanding of Packet Core call flows, GPRS Roaming, Charging
- Significant experience on scripting
- Deep understanding of security systems
- Strong prioritisation skills
- Fluent English
- Strong Communication and Interpersonal skills
- Strong analytical thinking and excellent problem solving skills
Get to know us
If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
Instagram: https://www.instagram.com/vodafonekariyer/
Youtube: https://www.youtube.com/user/VFTurkiye
Diversity and Inclusion
At Vodafone, we embrace and welcome everyone. We believe that we can operate more successfully and effectively with diverse teams. And we can only leverage this diversity by building an inclusive culture where everyone is respected, can be themselves and strive to be their best. That way we can create a better future for our employees, our partners, the communities we work in and our customers.
Apply Now
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