- Execute all operations tasks on time and on plan to support our Customers success
- Proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly.
- Closely collaborate with other teams within and across CSO/DOC
- Act as the first point of contact for suppliers
We offer
- A truly international, open and engaging working environment in a modern working location.
- Value and team-based leadership
- Improve system & process knowledge
- A wide range of international career opportunities.
- Opportunities for personal and professional growth in a dynamic environment.
Key responsibilities
- Manage the shipment/ file from booking to invoicing in accordance with agreed processes and IOP/SOP
- Prepare all required documentation timely and accurately
- Proactive communication with customer/suppliers in case of exceptions
- Resolve operational issues / escalations quickly and effectively
- Maintain CM1 through cost avoidance during the ‘file’ lifecycle
- Support short term projects and other ad hoc activities (e.g. customer implementations, systems testing ….)
- Ensure operational documents are updated (IOPs/ SOPs)
- Execute all operational finance process in accordance with customer and company guidelines
- Support onboarding of new team members
- Update all systems and milestone timely and accurately
We are looking for
- Customer Centricity
- Composure
- Perseverant & Action Oriented
- Collaboration and Influencing
- Problem solving
- TMFF System knowledge
- MS Office System knowledge
- Lean/OPEX knowledge
- End-2-End process knowledge (Ocean, Air, SCM, etc)
- Product Knowledge (Ocean, Air, SCM, etc)
- English and Turkish written and spoken
Apply Now
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