Multivendor Services Sales Representative

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities

• As a Multi Vendor Support Services Sales Expert, in your assigned territory, you will be expected to understand client’s IT environment and based on client’s support structure and business needs; you will be responsible to form optimum and the most competitive support structure for the client
• Solid technical experience required to understand the various architecture domains and their support models – Business, Infrastructure, Data and Technology domain in a fast changing digital world.
• You should be experienced in Technical Architecture and services sales (e.g. IT and support services of infrastructure, server, virtualization, storage, network, security and middleware)
• Your task would also include reviewing each project’s deliverables, provide recommendations to improve the process and ensure the proposed solution meets the needs of the client in a fast paced environment.

Soft Skills Required:

• Excellent customer focus, positive “roll up the sleeves, and get it done”attitude;
• Willing to wear multiple-hats and take ownership
• Willing to pair often with colleagues in defining a solution and/or resolve client’s issues and risks identified.
• Excellent verbal and written communications skills;
• Good presentation, and interpersonal skills;
• Attention to detail, disciplined and reliable;
• High motivation and confidence levels;
• Inclination to understand and learn application/business functionality quickly.
• Work with a team of highly motivated technical individuals to define the best solution for the client
• Be aware of Client’s group level standards, policies and guidelines pertaining to their respective architecture that require compliance across the project work streams
• Review each project’s deliverable to ensure coherent and holistic solution for the Enterprise as well as confirming to the standards defined by Client
• Facilitate the adoption of the best solution option among alternatives, ensuring solution meets the client’s requirements, leveraging respective domain SMEs where applicable
• Access and evaluate the impact on infrastructure based on the solution proposed by the projects
• Developing a strategy and sales plan to address the designated territory
• Selling value added customer support services in the assigned territory
• Maintaining and understanding of the market in order to identify and prioritize the key revenue opportunities in multi vendor IT environment
• Developing, maintaining and communicating a pipeline of future business that underwrites targets
• Providing accurate and timely management information and booking forecasts;
• Leading the all contractual negotiation period with legal team
• Creating value propositions and communicate the benefits of these to the clients

PROFESSIONAL COMPETENCIES:

• Personal Drive
• Results Orientation
• Customer Focus
• Decision Making
• Influencing & Negotiating
• Teamwork
• Customer Need Anayysis
• Consultative Selling Approach

Required Technical and Professional Expertise

• N/A

Preferred Technical and Professional Expertise

• N/A

About Business UnitAt Technology Support Services, we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It’s a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, “What else is possible?” . Technology Support Services is the place for you!

Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.