Job responsibilities:
- Creates, tracks and archives all the Turkey HP Invoices based on the Tax authorities requirements
- Ensures accuracy of all the HP Turkey entity invoices sent to the customers/partners
- Acts as Super User of the Mebitech portal in production mode to release e-invoices sent to customers/partners
- Single authorized contact to update “outgoing invoice – 2016 – invoice list 2016” file according to the outgoing invoices on daily basis at the controllership Sharepoint for all Business Units.
- Check/compares the e-invoices details from the report sent by Mebitech on daily basis with the data valid on HP systems – (in different internal reporting resources)
- Prepares legal paper invoice for non e-invoicing customers based on SAP invoice printouts for different functions: Excel file provided via e-mail for the MPS business and PDF file provided for Service Repair Business and send them by courier.
- Single authorized contact to create paper invoices manually in MS Access program
- Checks the available data in the reports (such customer name, VAT ID, amount, etc.) for the business invoices before sending them to customers to secure the accuracy
Job requirements:
- Up to 2 years of customer experience and support, existing experience will be a plus
- University degree or in progress
- Fluency in English and Turkish language
- Masters Microsoft Office tools (eg. excel)
Skills needed:
- Priority management with a customer focus
- Excellent communication with the internal and external customers
- Conflict management
- Problem solving and solution oriented
- Rapidity and proactivity
- Ability to train and transfer knowledge
- Strong teamwork skills
- Good structure and discipline, analytical skills
- Deadline and quality management
- Change management and growth mindset
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