(Turkey) Team Leader (Fluent Turkish and English)

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world’s leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Team Leader to kick-start your career in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let’s see what it takes.

What You Will Do:

• Set clear goals, delegate tasks and set deadlines;
• Oversee day-to-day operation;
• Provide support via phone calls;
• Keep records of quality reports, statistical reviews and relevant documentation;
• Conducting training of team members;
• Monitor team performance and report on metrics;
• Working with product and support teams to ensure all client issues are resolved promptly.

Requirements:

• Fluent Turkish and English;
• Experience as a team leader or supervisor;
• Excellent communication and leadership skills;
• Analytical & Research Skills.

Will be a great plus:

• Degree in Management or training in team leading is a plus;
• Experience with native speakers;
• International exchange programs participation.

Benefits:

• Flexible schedule;
• Enjoy working remotely;
• Competitive compensation;
• Financial and professional growth;
• Paid intensive training and trial period;
• Great management with no bureaucracy;
• Good bonuses for referring friends (referral program) ;
• Occasional business trips.

Who we are?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.

Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

Visit our website: www.supportyourapp.com

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