Receptionist & Admin Support

UEskuedar – Istanbul – Turkey

• Act as the first point of contact for employees, visitors, and contractors, ensuring a professional and welcoming front desk experience.
• Manage daily reception and administrative operations including meeting coordination, shuttle bus arrangements, courier services, document processing, and general office support.
• Coordinate visitor registration, badging, and escorts in alignment with security procedures and site protocols.
• Provide workplace and guest experience services such as refreshments, meeting support, wayfinding, lobby presentation, and office tours, ensuring a high-quality visitor experience.
• Serve as an escalation point for routine reception and administrative issues; respond to inquiries and resolve problems through effective coordination with internal teams and external partners.
• Maintain accurate records, files, inventories, and data management systems in line with operational requirements.
• Prepare routine reports, summaries, and administrative correspondence in accordance with established policies and procedures.
• Act as a liaison between internal teams, vendors, contractors, and visitors to support smooth daily operations.
• Individual contributor role with no direct people management responsibility.
• Perform other duties as assigned by the line manager.

Skills & Qualifications

• Advanced level of English (written and spoken).
• Excellent manners with strong professional communication and interpersonal skills.
• Associate degree or an equivalent combination of education and relevant experience.
• Minimum of 1 year of experience in a reception, administrative, or workplace support role.
• Comfortable using office systems, visitor management tools, and basic data entry processes.
• Strong interpersonal skills with a warm, approachable, and service-oriented demeanor.
• Ability to assess situations, demonstrate empathy, and provide appropriate support to employees and visitors.
• Ability to understand instructions, write routine correspondence, and prepare basic reports.
• Capable of responding effectively to common inquiries or complaints in a professional manner.
• Basic understanding of administrative and financial processes (e.g. simple calculations, percentages).

Ability to manage multiple tasks in a fast-paced office environment while meeting operational standards and service expectations. Ability to manage multiple tasks in a fast-paced office environment while meeting operational standards.

Service line: GWS Segment

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