Open on Call People & Culture Administrative Assistant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A timeless palace between the continents. Proudly standing on the shores of the scenic Bosphorus – the storied strait that links Europe and Asia – our lovingly restored, 19th-century Ottoman palace brings together Istanbul’s ancient architecture, warm Turkish hospitality and contemporary accommodations. Relax in one of our traditional hammams, spend an afternoon lounging around our outdoor pool, and savour Anatolian delicacies as you admire the soaring minarets and towers of the city’s inimitable waterfront skyline. We’ll show you a seldom-seen side of Istanbul during your stay with us.

Please note – this is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).

Join our Team

Four Seasons Hotel Istanbul at the Bosphorus is looking for a highly organized, detail-oriented, and service-minded People & Culture Administrative Assistant (On-Call) to support our People & Culture (HR) operations.

In this essential role, you will provide administrative support for the entire P&C team, ensure smooth day-to-day HR processes, and help create a positive employee experience while maintaining the highest level of professionalism and confidentiality.

What you will do:

• Provide general administrative support, including typing, filing, organizing documents, preparing letters, and keeping HR records updated.
• Welcome applicants and employees with a warm, professional attitude and assist with basic HR inquiries.
• Help with recruitment activities: screen candidates, check references, schedule interviews, process new hires, and complete employee files.
• Maintain HR systems and digital records accurately and confidentially.
• Support payroll documentation, PSA processing, and prepare simple monthly reports (new hires, terminations, birthdays, anniversaries, etc.).
• Assist in organizing employee events and engagement activities.
• Keep P&C notice boards updated and support internal communication.
• Manage incoming and outgoing HR mail, including communication with the Home Office.
• Track employee vacations, sick leave, comp nights, and locker assignments.
• Handle employee requests such as educational reimbursements, complimentary room requests, name tag orders, and medical/dental form distribution.
• Keep the office and storage areas clean, organized, and well-stocked.
• Maintain complete files for all employees and ensure applicant logs and job postings are up to date.
• Support new hire onboarding, including paperwork, orientation coordination, payroll set-up, and reference checks.
• Maintain a positive, confidential, and professional work environment.
• Follow hotel safety procedures and respond properly in emergencies.
• Assist with additional tasks or projects assigned by the People & Culture leadership team.

What you bring:

• University degree or equivalent experience.
• Entry-level HR or hotel operations experience preferred.
• Strong written and oral proficiency in English.
• Excellent organization, multitasking, and administrative skills.
• Working knowledge of office equipment and computer systems; comfort with digital record-keeping.
• Strong communication and interpersonal skills; ability to interact warmly and professionally with colleagues at all levels.
• Basic understanding of labor laws and fair employment practices is a plus.
• High level of integrity, discretion, and professionalism—especially when handling confidential information.
• Ability to work harmoniously with the P&C team, department heads, and hotel employees.

About Four Seasons Hotels Istanbul at the Bosphorus

A thriving metropolis that connects continents, cultures, and religions, Istanbul captivates all who visit. Within this cradle of civilization, Four Seasons provides an oasis of quality and beauty in two unsurpassed locations.

Four Seasons Hotel Istanbul at the Bosphorus shines with a modern, resort-like experience that welcomes guests with luxurious sophistication.

Sky’s the Limit

Four Seasons Hotels and Resorts has been named to FORTUNE magazine’s “100 Best Companies to Work For” every year since 1998 — come and find out why! With over 100 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

What To Expect

Private Health Insurance

Excellent Learning and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Business Attire

Complimentary Employee Meals

Discounted Indoor Parking Privileges

… and so much more!

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Legal Disclaimer

7 Nisan 2016 tarihli Resmi Gazete’de yürürlüğe giren 6698 sayılı Kişisel Verileri Koruma Kanunu’na istinaden, özgeçmişinizde yer alan kişisel bilgileriniz kurum bünyesinde oluşacak mevcut ve gelecek işe alım talepleri doğrultusunda istihdam amaçlı kullanılacak olup; kişisel bilgileriniz veri tabanımızda gizlilik içerisinde saklanacaktır.

Özgeçmişinizin veri tabanımızda bulunmasını istemiyorsanız, lütfen [email protected] adresi ile iletişime geçiniz.

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