NISANTASI STORE MANAGER

About The Job

We are currently looking for a STORE MANAGER for our store in NISANTASI. As a Store Manager, you will be the driving force behind the store’s success, ensuring an exceptional client experience while leading a high-performing team. You will be responsible for overseeing all aspects of the store’s operations, from sales performance and client relationships to team development and operational excellence.

Job responsibilities

Developing the business, maintaining leadership in the market

• Optimize the store’s commercial performance by identifying business opportunities/initiatives to improve sales, minimize losses, promote new products, in line with overall company objectives and policies.
• Be knowledgeable and aware of the market trends and competitors, analyzing and recommending areas for business development and improvement.
• Provide analysis and feedback on clientele and product line performances, in weekly/monthly reports, able to develop and implement action plans to deliver improvements.

Managing store operations

• Lead the management of the store, ensuring daily operations and functions are carried out in line with company policies and procedures.
• Ensure Louis Vuitton standards are applied and maintained at all times across the store in the presentation/merchandising, customer service and back-office activities (stock, administration, other services)
• Identify and implement plans to deliver efficiencies and productivity improvements in all areas of store operations.
• Specific responsibilities include.
  • Store security and health and safety issues management.
  • External supplier relationship and contracts management
  • Optimization of store offer to achieve business objectives.
  • Cost control and budgets/results reporting.

Managing and developing the team

• To provide leadership amongst the team, ensuring a positive team spirit, keeping the team motivated to achieve business objectives.
• Ensure training programme is in place and delivered for all team members, particularly in sales techniques, customer service, policies and procedures, product knowledge.
• Ensure all human resources policies and procedures are implemented, resolving all staff issues as appropriate.

Be an ambassador for the Louis Vuitton brand

• Build and develop clientele loyalty, including planning and delivering of CRM events and initiatives, in conjunction with Head Office and in line with LV brand image.
• Represent the brand in all public/store events and activities, to promote LV image, brand, and products.

Profile

• Ability to lead a team to achieve strong commercial results.
• Ability to motivate and manage a team.
• Ability to develop direct reports.
• Ability to work under pressure and prioritise.
• Very good analytical skills.
• Proactive, action and results-driven individual, demonstrating initiative.
• A motivator, with a positive enthusiastic can-do approach.
• Very good coaching skills.
• A team player able to build good professional working relationships with peers and management.
• Desire to work in a fast-paced environment.
• Sense of flexibility, ability to adapt quickly.
• Exceptional attention to detail and high standards.
• A strong sense of integrity and trust.
• Autonomous and self-motivated.
• At least 10 years of experience in managerial roles within the retail sector, with a strong sense of customer service
• Exceptional high standards, knowledge/ understanding of the luxury sector.
• Good communication and networking skills, able to build good professional working relationships.
• Proven experience in managerial roles

Reference LVM28906

Read Full Description