Lead Host/ess

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A timeless palace between the continents. Proudly standing on the shores of the scenic Bosphorus – the storied strait that links Europe and Asia – our lovingly restored, 19th-century Ottoman palace brings together Istanbul’s ancient architecture, warm Turkish hospitality and contemporary accommodations. Relax in one of our traditional hammams, spend an afternoon lounging around our outdoor pool, and savour Anatolian delicacies as you admire the soaring minarets and towers of the city’s inimitable waterfront skyline. We’ll show you a seldom-seen side of Istanbul during your stay with us.

Please note: This is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).

Join our Team

Four Seasons Hotel Istanbul at the Bosphorus is looking for a dedicated and service-oriented Lead Hostess to join our dynamic Food & Beverage team.

In this important role, you will be the first point of contact for our guests, ensuring a warm welcome, smooth seating flow, and exceptional dining experience. You will manage reservations, coordinate the restaurant’s seating plan, support service operations, and represent the gracious professionalism that defines Four Seasons hospitality.

What you will do:

• Manage and accurately record all restaurant reservations, ensuring proper guest communication and seating plans.
• Greet guests warmly upon arrival and guide them to their tables with professionalism and courtesy.
• Monitor dining room flow to optimize seating, table turnover, and guest satisfaction.
• Communicate effectively with the service team to ensure smooth and timely operations.
• Respond to guest inquiries, accommodate special requests, and handle concerns with poise and efficiency.
• Prepare and maintain the hostess desk, reservation book, menus, and guest materials.
• Coordinate with the kitchen and service team to track table readiness and wait times.
• Assist in organizing and updating daily reports, guest preferences, and operational information.
• Support opening and closing procedures of the restaurant.
• Maintain cleanliness and orderliness of the entrance, podium, and surrounding areas.
• Uphold Four Seasons grooming standards, punctuality, and service excellence.
• Participate in required trainings and departmental meetings.
• Perform any other duties assigned by the F&B Supervisor or Outlet Manager.

What you bring:

• Minimum high school diploma; university degree preferred.
• Preferably 2–3 years of experience in hotel Food & Beverage operations.
• Strong knowledge of F&B products and restaurant service standards.
• Excellent communication and guest-relations skills.
• Advanced command of English and Turkish.
• Proficiency in MS Office and familiarity with reservation/POS systems.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment with grace and professionalism.
• Positive attitude, team-oriented mindset, and high level of self-motivation.
• Flexibility to work in shifts, including weekends and holidays.

What To Expect

Private Health Insurance

Excellent Learning and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Business Attire

Complimentary Employee Meals

Discounted Indoor Parking Privileges

… and so much more!

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

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Legal Disclaimer

7 Nisan 2016 tarihli Resmi Gazete’de yürürlüğe giren 6698 sayılı Kişisel Verileri Koruma Kanunu’na istinaden, özgeçmişinizde yer alan kişisel bilgileriniz kurum bünyesinde oluşacak mevcut ve gelecek işe alım talepleri doğrultusunda istihdam amaçlı kullanılacak olup; kişisel bilgileriniz veri tabanımızda gizlilik içerisinde saklanacaktır.

Özgeçmişinizin veri tabanımızda bulunmasını istemiyorsanız, lütfen [email protected] adresi ile iletişime geçiniz.

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