International Delivery Operations Professional

About the Team

At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team.

About the Role

This role is central to managing and optimizing the end-to-end transport network, collaborating closely with Operations and Returns teams to ensure efficiency and control costs. A key focus will be on analyzing and reporting on critical KPIs, proactively signaling deviations, and taking corrective action to drive performance. The specialist will also lead strategic improvement initiatives, present data-driven recommendations to stakeholders, and foster strong relationships with third-party carriers and vendors to elevate service quality.

Responsibilities

• Manage and optimize transport operations in collaboration with Operations and Returns functions
• Analyze and report on key performance indicators (KPIs) to measure the effectiveness and efficiency of the transportation network.
• Signaling KPI deviations and follow up by informing stakeholders and, where possible taking corrective actions yourself.
• Develop and implement strategic initiatives to optimize transportation efficiency and costs
• Collaborate cross-functionally with logistics, supply chain, and customer service teams to streamline processes and address transportation-related issues
• Present findings and recommendations to both internal and external stakeholders and drive continuous improvements in data quality, actionable insights, and process standardization
• Cultivate strong relationships with third-party stakeholders, including carriers, vendors, and logistics partners.

Expected Qualifications

• Degree in Business Administration, Supply Chain Management, Logistics or related field.
• 2+ years of relevant experience in Operations or Supply Chain.
• Preferably within e-commerce or retail industry.
• Proficiency in data analytics and modeling tools using SQL a strong plus.
• Excellent analytical skills with the ability to interpret data and drive actionable insights.
• Exceptional communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
• Fluent in written and verbal English with cross-cultural understanding.

What We Offer

• Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
• Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
• Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
• Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
• Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
• A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
• Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
• Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

Take the Next Step

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our Career Website,LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.

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