Hotel Manager – Hilton Istanbul Bomonti Hotel & Conference Centre

The Brand – Hilton Hotels & Resorts

With hotels in the most sought-after destinations across six continents, Hilton Hotels & Resorts provides exceptional stay experiences to every guest who walks through its doors.

The Property

Are you an experienced Hotel Manager with a passion for delivering exceptional guest experiences? The Hilton Istanbul Bomonti Hotel & Conference Centre is seeking a highly motivated and talented Hotel Manager to lead our team and ensure the smooth operation and success of our property.

Hilton Istanbul Bomonti is the largest hotel in Istanbul with 829 guest rooms including 84 suites all featuring panoramic city and Bosphorus views and a wide range of amenities. All-day dining restaurant, The Globe features live cooking zones showcasing Turkish-Mediterranean, Western grill, and Asian cuisine. Europe’s largest and award-winning eforea Spa offers custom journeys through luxurious treatments. Hilton Fitness, offering 7/24 access features, the latest generation of cardio training equipment and indoor and seasonal outdoor swimming pool.

The Role

Reporting to the General Manager, this exciting Hotel Manager position will be responsible for managing the hotel operations team to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations. The role will also deputise for the General Manager in their absence and act as the first point of contact for the Owner.

What will you be doing?

Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage and lead the hotel operation

Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded

Lead in all key property issues including capital projects, customer service, and refurbishment

Ensure all decisions are made in the best interest of the hotel and Hilton

Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property

Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values

Lead in all aspects of business planning

Comply with and exceed Hilton Brand Service Standards

Ensure costs are controlled

Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton

Hold regular briefings and communication meetings with the HOD team

Respond to audits to ensure continual improvement is achieved

What are we looking for?

The ideal candidate will possess excellent leadership skills with a strong focus on Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current or previous experience as a Hotel Manager with experience of working in high volume hotel operation, managing a complex range of services.

A Hotel Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• An experienced Hotel Manager or Deputy/Assistant General Manager with proven experience managing complex hotel operations and managing large teams.
• A background in F&B and experience with driving innovation & commercial improvements would be an advantage.
• The role will deputise for the General Manager in their absence so will be required to interface with owners and regional corporate teams.
• Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values.
• A focus on quality and demonstrable experience improvements in the driving service is required.
• Exceptional stakeholder/owner relations experience.
• Ability to show resilience, judgement and leadership.
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property.
• In-depth knowledge of the hotel/leisure/service sector.
• Degree or diploma in Hotel Management or equivalent.
• English language & Turkish language is mandatory.

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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