InterContinental Hotels Group
In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
My duties and responsibilities will include:
- Complete required departmental reports.
- Actively drive group and event sales by identifying new business opportunities, converting leads, and contributing to the achievement of departmental revenue targets.
- Work closely with the Group & Event Sales Manager to promptly respond to incoming group and event enquiries in a timely and professional manner.
- Prepare, customize, and issue proposals, quotations, and contracts in line with brand standards to support the Group & Event Sales Manager.
- Plan, coordinate, and conduct site inspections for prospective clients, ensuring a professional presentation of the resort and its facilities to support conversion.
- Ensure the booking system, including space held, commission, and customer information, is accurately maintained and up to date.
- Manage the operational and logistical planning of all events and large bookings from the signed contract stage through to on-site execution and post-event follow-up
- Preparation of BEOs for all groups, weddings, and social events; ensuring BEOs are distributed in a timely manner and contain accurate and complete information for all relevant departments.
- Attend the weekly BEO meeting, leading and presenting assigned events, highlighting key operational details and requirements.
- Maintain regular communication with the F&B, Reservations, Front Office, and Operations teams to ensure alignment on pre-orders, guest preferences, and operational expectations for each event.
- Review and verify daily VIP arrivals and group movements to ensure accurate communication with all operational teams.
- Host pre-meetings with client’s pre-event to introduce the operations team and coordinate last minute details.
- Responsible post event to close PM accounts and ensure all events are paid on time and with correct payment details and amounts as contracted.
- Proactively follow up with clients post event for feedback.
- Operate office equipment such as fax & copy machines, phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Complete forms in accordance with company procedures.
- Assist in the review of work methods and procedures in the department.
- Be completely familiar with all the resort inventory including special advantages, amenities and special features of each room as well as all guest and public facilities.
- File all correspondence relating to group and events.
- Maintain a high standard of personal appearance, grooming and hygiene.
- Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
- Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
- Ensure all equipment of the department is kept clean and in good working condition.
- Upsell all resort facilities and activities.
- Attend meetings and training as required.
- Knowledge and strict adherence to LQA standards.
- Perform any additional tasks given to me by supervisor/management.
Skills and Experience
To execute the position of Group and Event Sales Executive, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum of a Diploma/Bachelor’s degree in Hospitality and more than two year’s experience in sales department.
Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS, GDS and CRS platforms. I have knowledge of hotel/resort and policies regarding reservations, discounts, MICE platforms. I have an excellent command of written and spoken English with some knowledge of the local language and customs.
Who we are
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.
It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
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