Director of Revenue Operations

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

Job Overview:

The Director of Revenue Operations will report to the GM of Experian Marketing Services and will oversee and increase the revenue-generating processes within the organization. This role is critical, in partnership with finance, in supporting the sales teams in driving predictable revenue growth and operational efficiency. You will have a background in revenue operations, data analysis, and process optimization. You will be remote-friendly.

Main Responsibilities:

• Develop the revenue operations strategy according to our overall goals.
• Design and implement scalable processes to improve sales operations.
• Collaborate with the sales and finance teams to monitor all key performance indicators against monthly, quarterly and annual goals.
• Develop dashboards and reports inclusive of applicable insights; create action plans.
• Identify and eliminate bottlenecks in the revenue lifecycle to improve efficiency.
• Assess and refine lead management and pipeline generation processes.
• Ensure data integrity and accuracy across all revenue systems.
• Ensure use of tools such as CRM, marketing automation, and analytics platforms.
• Lead the integration of new technologies and systems to enhance revenue operations capabilities.
• Liaison between revenue-generating teams and finance.
• Conduct ongoing analysis on product usage, pricing, contract terms to identify opportunities to simplify.
• Conduct ongoing analysis on competitive market and vertical/client needs
• Foster a data-driven culture focused on continuous improvement.

Qualifications

• Bachelor’s degree in Business Administration, Finance, or a related field; an MBA or advanced degree.
• You have 10+ years of experience in revenue operations, sales operations, or a related field, with experience driving revenue growth. Experience in ad-tech preferred.
• Management skills, with experience leading teams.
• Expertise in revenue operations processes and technologies (e.g., SFDC, CRM, marketing automation, analytics tools) is required, along with analytical skills.
• Experience establishing, implementing, tracking and reporting on sales KPIs and success metrics
• Experience influencing and collaborating at all levels of the organization.
• Demonstrated experience proactively recognizing a challenge or problem and working with a variety of teams and data sources to diagnose the problem and recommend solutions.
• A high level of proficiency in data analysis and reporting tools (e.g., Excel, BI tools).

Perks

• Great compensation package and annual performance-based bonus target of 20%.
• You begin accruing 4 weeks of vacation per year starting on your first day
• 401K with a 4% company match with immediate vesting.
• Comprehensive health, dental, and vision plans.
• 5 sick days each calendar year.
• 12 paid company holidays and 2 paid volunteer days.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!

Please contact us at [email protected] to request the salary range of this position (please include the exact Job Title as it reads above in your email). In addition to a great compensation package and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, paid time off including 12 company paid holidays and parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

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