Director of Human Resources

We are looking for the Director of Human Resources for our unique luxury hotel, Conrad Istanbul Bosphorus.

As a Director of Human Resources, you will be responsible for the effective management and performance of all human resources-related activities. This includes talent management, succession planning, learning, development, and training; performance management; compensation and benefits; employee relations; and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:

• Provide and deliver first-class Team Member Relations services to General Manager and management team
• Assist General Manager with Human Resources strategy including succession planning for team members
• Cooperate with cross-functional regional leadership both in Türkiye and head office on entire HR Operations to include, but not limited to, recruitment, disciplinary and legal processes, compensation and benefits, performance, recognition, satisfaction strategies for hotel, cluster, regional and corporate team members
• Responsible for country-wide processes including data maintenance & audit on HR systems, compensation and benefits, and HR analytics
• Provide assistance, guidance and counselling to the management and line team members in order to maximize the quality and professionalism of the hotel team members by listening and interpreting concerns and objectives and seeking solutions
• Plan and forecast the short and long-term talent requirements for the hotel to support its business plans
• Maintain a best practice recruitment approach, including the Company’s vacancy management system, to attract the best applicants
• Build a strong career and succession planning system to retain and develop talent
• Implement training and development strategies to continuously improve performance and customer service
• Maintain thorough knowledge of hotel and departmental policies and execute necessary actions when needed
• Provide a framework for counselling, coaching, welfare services, and team member benefits
• Plan and manage Team Member Recognition Calendar
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Make sure team member food, lockers, back of the house are up to Hilton standards
• Manage and resolve, promptly and completely, all team member relations issues

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values at all levels of Team Members:

Hospitality – We’re passionate about delivering exceptional guest experiences.

Integrity – We do the right thing, all the time.

Leadership – We’re leaders in our industry and in our communities.

Teamwork – We’re team players in everything we do.

Ownership – We’re the owners of our actions and decisions.

Now – We operate with a sense of urgency and discipline

What are we looking for?

A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 5+ years of relevant previous professional HR experience in an international hotel
• Solid experience within a global organizational structure on team member recruitment, retention, satisfaction, recognition, and performance management
• Deep understanding of organizational development, change management and working with leaders from all levels
• Skills in coaching team members from all levels working on-site, hybrid and remote
• Thorough knowledge of Turkish Labour Law, regulations, payroll cycle, and others hr related plans such as medical insurance and individual pension plan (BES)
• Track record of leading team member relations, community relations including social responsibility projects and employment projects with universities and local schools
• Ability to use variety of programs to include, but not limited to, Office 365 programs, attendance control systems, payroll systems, etc.
• Committed to delivering a high level of customer service, both internally and externally
• Professional language proficiency in Turkish and English

Read Full Description