Consultant Warranty Automotive

Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Job Description

For our team we are looking for a candidate with warranty – claim handling experience from the automotive perspective for the Benelux Market.

In this dedicated role you will visit dealers where you discuss the individual cases with the mindset to improve the internal process of warranty.

We are seeking someone :

• Has experience with Warranty – claim handling
• Is a strong communicator
• Is independent
• Preferable with a technical background
• Can translate KPI’s and report their findings

Help the dealers with insights from the perspective of the OEM to increase their KPI’s in the warranty cases.

You do not have a problem with travelling and sometimes stay overnight for the far away locations in a hotel.

Qualifications

Experience: 2 – 5 Years

Computer literate with competency in word/excel programs and possess a full driving licence

Languages: Dutch, English, French (PRE)

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimization & Compliance
• Learning Solutions
• Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

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