Consultant – Dgtl. Trnf.

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

 Lead the end-to-end implementation of procurement digital tools for global clients, ensuring timely and successful deployment. Define project scope, objectives, deliverables, and timelines, aligning with client expectations. Develop and execute implementation strategies, project plans, and risk mitigation strategies. Act as the primary point of contact between clients, internal stakeholders, and development teams Work closely with client teams to understand business requirements and procurement workflows. Conduct requirement gathering workshops and design customized solutions based on client needs. Provide training, support, and change management guidance to ensure user adoption and satisfaction. Address client concerns, troubleshoot implementation challenges, and drive continuous improvements. Ensure seamless integration of digital tools with existing procurement applications such as ERP systems, spend analytics platforms, and procurement suites (SAP Ariba, Coupa, Jaggaer, etc.). Collaborate with technical teams for data migration, system configuration, and API integrations. Monitor system performance post-deployment and drive enhancements based on user feedback Lead a team of implementation specialists, assigning responsibilities and ensuring high performance. Coordinate with cross-functional teams, including product managers, developers, and procurement analysts.

Qualifications

• Bachelor’s/Master’s degree in business, Supply Chain, Procurement, IT, or a related field.• 8+ years of experience in procurement, supply chain, or digital tool implementations.• Strong knowledge of procurement processes, spend analytics tools, and procurement software.• Prior experience in deploying procurement digital tools.

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