Accor
Company Description
Where passion drives life, join us at Accor!
As one of the world’s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries.
With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand.
If you’re looking to be part of a global team and set new milestones in your career, join the Accor family and let’s shape the future together!
Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.
✨ Hospitality is a work of heart.
???? Join us and become a Heartist®.
Swissôtel The Bosphorus, Istanbul
As one of Istanbul’s most distinguished hotels, Swissôtel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.
???? Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swissôtel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.
???? Besides being a luxury hotel, Swissôtel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu’s and Sabrosa.
???? Are you ready to join this esteemed brand and take the next step in your career at Swissôtel?
Job Description
- Oversee daily operations of all F&B outlets, including restaurants, bars, lounges, room service, and banquet facilities.
- Ensure exceptional service standards are consistently delivered to enhance guest satisfaction and brand reputation.
- Supervise, train, and motivate F&B team, ensuring compliance with service protocols, grooming standards, and hotel policies.
- Support menu planning, costing, and inventory management in coordination with the Culinary Team and Purchasing Department.
- Monitor financial performance, including revenue, labor costs, and cost-control initiatives; contribute to achieving departmental budget targets.
- Assist in creating employee schedules, staffing plans, and operational workflows based on business needs.
- Maintain effective communication between teams to ensure seamless coordination for events, promotions, and daily operations.
- Handle guest inquiries and complaints promptly, professionally, and in accordance with hotel policies.
- Ensure compliance with all health, safety, and hygiene regulations, including food safety standards.
- Participate in departmental meetings, service briefings, and performance reviews to support continuous improvement.
- Assist in implementing new initiatives, service concepts, and F&B promotions to drive revenue and guest engagement.
- Conduct regular inspections of outlets to ensure cleanliness, maintenance, and operational readiness.
Qualifications
- Bachelor’s degree in Hospitality Management or a related field preferred.
- Previous experience in Food & Beverage operations, with at least 1–3 years in a supervisory role.
- Strong communication and leadership skills with the ability to inspire and lead diverse teams.
- Excellent command of English (additional languages are an asset).
- Solid understanding of F&B service techniques, cost control, and hotel operating procedures.
- Strong problem-solving abilities and guest-focused mindset.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Proficiency in POS systems, scheduling tools, and Microsoft Office.
Additional Information
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