Account Manager – Veeam

About the role:

We are looking for an Experienced Account Manager who will be responsible for our products and solutions in Veaam BU.

What you’ll do:

• Client Relationship Management: Foster and maintain strong relationships with key clients, serving as their primary technical liaison for Veeam services and solutions.
• Technical Consultation: Provide expert guidance and support to clients on the implementation, optimization, and troubleshooting of Veeam solutions to meet their business needs.
• Solution Development: Collaborate with clients to understand their technical requirements, offering tailored Veeam-based solutions and strategies.
• Project Oversight: Manage the end-to-end project lifecycle, ensuring seamless integration and deployment of Veeam services.
• Issue Resolution: Proactively identify and address technical issues, working closely with internal teams and clients to deliver timely and effective solutions.
• Continuous Improvement: Keep abreast of Veeam updates and industry trends, offering insights and recommendations to enhance clients’ Veaam environments.
• Works on key accounts of high complexity under some supervision (tiered levels based on complexity and partner size)
• Grow profitable market share by executing the Business Unit strategy in full alignment with the agreed plan
• Drive sales out of agreed vendor portfolio including new vendor identification and on-boarding and other business development initiatives in order to optimise results
• Drives sales of specific vendors/ projects when specific knowledge is required on an account
• Enable and help the sales teams to win and grow share of wallet and market share
• Successful negotiation and winning of key tenders and large deals
• Positive relationship and engagement with vendors and stakeholders to ensure TD SYNNEX is seen as the “Trusted Advisor”
• Responsible for increasing both customer loyalty and profitability
• Works in collaboration with partners and vendor

What we’re kindly looking for:

• Strong sense of ownership and accountabilityVeaam Expertise: Strong technical proficiency in Veaam services
• Client-Centric Approach: Demonstrated experience in client-facing roles, adept at building and nurturing client relationships.
• Problem-Solving Skills: Ability to analyze complex technical issues and provide innovative solutions.
• Communication Skills: Excellent verbal and written communication skills, capable of conveying technical concepts to both technical and non-technical audiences.
• Demonstrate a strong level of expertise in technical specifications required to sell Veaam products and services into Enterprise
• Advanced virtualization knowledge and/or enterprise application expertise
• Articulate the Veaam value proposition, features, product messages and positioning.
• Ability to tell a compelling story using a whiteboard, presentation and other media
• Partner with Technical counterparts in developing account plans, customer persona coverage models and proposal creation to recommend and design solutions based on Veaam offerings
• Technically oriented with understanding of virtualization technologies
• Business level English
• Strategic thinking

#LI-HYBRID #LI-SK2

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

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