Hilton Hotels
An Account Manager, Corporate analyses local market trends and competitor activity to generate new future business for the hotel.
What will I be doing?
As an Account Manager Corporate Sales, to manage the Sales office to develop future and repeat business by converting customer enquiries into confirmed sales for the hotel. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Maximize all Corporate Sales revenue opportunities
- Manage the department’s day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events spaces
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotels, and manage the departments’ adherence to achieving that strategy
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Ensure the CORP Team Member/s are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Build strong relationships with customers, Guests and Team Member/s in order to gain full understanding of their needs and work to serve them effectively
- Assist in the recruiting, managing, training and developing of the Team
- Participate in the organization of hotel promotional activities
- Strong corporate portfolio required
What are we looking for?
An Account Manager, Corporate Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent English speaking and writing skills
- Commitment to delivering a high level of customer service
- Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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