Firmenich
Location: Istanbul/Turkey
Vadistanbul Ofis
Key Responsibilities:
- Support sales executives to manage their accounts, both externally (with clients) and internally ;
- Support projects administration, account management activities (such as customer data and products life cycle) and routine inquiries from clients.
- Handle customer projects: enter and follow up in project management tool according to established rules, coordinate activities with other functions involved, including sampling for clients and for consumer tests.
- Create and maintain new product introductions and discontinuation information
- Manage all commercial data (MDM requests, CMIRs, prices and price conditions, M&L notices, product portfolio, products submitted etc).
- Prepare and organize client meetings and submissions, take care of day to day client requests; collaborate with Customer Care to ensure client satisfaction.
- File and maintain all commercial documents, including contracts and agreements and perform general administrative tasks.
We value:
- Bachelor’s Degree in Business Administration or equivalent.
- At least 5 years’ experience as Commercial assistant/sales support in a multinational company
- Mastering of IT systems & tools: SAP (CMIR, MDM customer, MDM material, sampling, pricing) Project master, Spire, Class, Encyclopedia, Sharepoint
- In depth knowledge and usage of sales working processes and rules
- Great communication skills, collaborative and able to work with multiple teams / stakeholders
- Excellent analytic skills and attention to details
- Fluent in English
We offer:
- A collaborative and high-performance work environment where teams work together to bring progress to life and create a better future
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
- Work in very close proximity to our business in a global and intercultural environment
- A flexible work environment that empowers people to take accountability for their work and own the outcome
- A culture that prioritizes safety and well-being, both physically and mentally
- A space to grow by encouraging and supporting curiosity and an open mindset
Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.
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