At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 75,800 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
We are looking for “Customer Representative” who is responsible for managing the coordination of MMS processes.
- Ensures operation continuity inline with DB Schenker Arkas procedures and contracts, prepares, controls and follows up the shipments’ documents and coordinates information flow for customer
- Collects, keeps all kind of documents and invoices and carry outs invoicing process which comes from customer, supplier in line with DB Schenker standards
- According to customer and agents demands, makes pricing about related shipping
- Responds to all questions which comes from acquired customers in timely manner and finds alternative solutions for the problems
- Performs invoicing process regards to actualized services
- Visits existent customers regularly in order to improve relationships.
- According to DB Schenker Arkas procedures, makes data entries and reports in timely manner
- Based in Istanbul
- Bachelor Degree (Preferably Logistics)
- Advanced level of English language
- Experience in logistics operation service and logistic sector
- Office programs user experience
- Command of railway transport & commercial legislation Individual
- Customer Relationship Management
- Practice and pro-active approach
Benefits:
- We’re strong believers in continual training and development for our people. After all, your success is our success.
- Our vacation and leave policies reflect our belief in proper work-life balance.
- See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
Chancengleichheit und selbstbestimmte Teilhabe Schwerbehinderter und Gleichgestellter sowie eine respektvolle Zusammenarbeit sind innerhalb des DB Konzerns fest verankerte Grundsätze. Deshalb werden schwerbehinderte Bewerber bei gleicher Eignung bei bevorzugt berücksichtigt.
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