Provide proactive support to internal and external customers on all collections related AR issues
Liaise with other departments to establish and maintain effective and relevant collections activities, policies and procedures
…
Undertake customer site visits where required to ensure effective issue resolution and relationship building
Effect collection of amounts due to Emerson Automation on the accounts receivable ledgers in accordance with the company targets
Highlight any concerns/potential bad debts to the Regional Collections Manager in a timely manner
Work closely with the Risk team
Provide promote 1st line resolution for customer discrepancies and escalate accordingly within the organisation
Actively promote and participate in initiatives to perform root cause analysis on discrepancies and undertake improvement
initiatives across the quote to cash process to prevent discrepancies occurring
Ensure best practice in Accounts Receivable is promoted and employed at all times across the area
Provide guidance and support to more junior members of staff across the business
Interact with all internal and external customers in a professional and courteous manner
Responsible for the reconciliations of the customer accounts monthly
Issuance of the invoices for the recharging of stamp duty on the contracts and FX variance invoices monthly
Timely decision making, release and resolution of issues relating to all held orders to maximise sales
Undertake any other activities as required by the Regional Collections Manager in the operation of the Collections function
Set own priorities within framework of established procedures
Flexibility for travel
Occasional weekend/public holiday working is a requirement of the role
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Provide proactive support to internal and external customers on all collections related AR issues
Liaise with other departments to establish and maintain effective and relevant collections activities, policies and procedures
Engage with internal and external customers early in negotiation process to facilitate receivables friendly agreement on large project related contracts
Undertake customer site visits where required to ensure effective issue resolution and relationship building
Effect collection of amounts due to Emerson Automation on the accounts receivable ledgers in accordance with the company targets
Highlight any concerns/potential bad debts to the Regional Collections Manager in a timely manner
Work closely with the Risk team
Provide promote 1st line resolution for customer discrepancies and escalate accordingly within the organisation
Actively promote and participate in initiatives to perform root cause analysis on discrepancies and undertake improvement
initiatives across the quote to cash process to prevent discrepancies occurring
…
Provide guidance and support to more junior members of staff across the business
Interact with all internal and external customers in a professional and courteous manner
Responsible for the reconciliations of the customer accounts monthly
Issuance of the invoices for the recharging of stamp duty on the contracts and FX variance invoices monthly
Timely decision making, release and resolution of issues relating to all held orders to maximise sales
Undertake any other activities as required by the Regional Collections Manager in the operation of the Collections function
Set own priorities within framework of established procedures
Flexibility for travel
Occasional weekend/public holiday working is a requirement of the role
show lessshow more
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qualifications
- Extensive Accounts Receivable experience (min 5 years) in a senior position within a large<br>European/Global corporate organization is essential together with experience of working with export and Letter of Credit situations<br>Given this is a split role experience is also required in related finance activities as specified above<br>University degree in relevant field is desirable<br>Experience of managing complex milestone billing projects<br>Ability in interpret financial information<br>Ability to manage bank guarantees<br>Excellent communication skills both written and verbal and ability to communicate at all levels<br>Ability to manage time and work to tight deadlines<br>Business systems to include Oracle / SAP / Microsoft Office (Advanced Excel would be an advantage)<br>Excellent English Turkish essential both written and verbal (additional European language<br>would be an advantage)
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