The role of the Clinical Operations Assistant (COA) is to maintain the paper and electronic Central Files for Clinical Operation, ensuring efficiency, accuracy and quality. Depending on the location of the role may include the tracking, scanning, filing, entry and return of Case Report Forms to clients for assigned projects, upload and naming of documents to the electronic document management system, EDC User Management activities and activities associated with Impact Harmony, as appropriate. COA is also to support all site management team members on local billable administrative tasks and assist with QC of Central files.
Key Accountabilities
- Track, scan, code, and apply naming convention and send documents to the relevant study Work In Progress (WIP) area and Central File (CF) area of PMED as per the Central File Maintenance Plan.
- Filling and Archiving paper wet-ink documents in the Central Files office location as per the Central File Maintenance Plan (CFMP)
- Photocopy, print distribute and retrieval of documents, as needed
- Maintain basic quality check procedures to ensure accurate maintenance of documents
- Tracking/maintenance of the Clinical Trial Management System (CTMS) and study specific site trackers (Client additional request only)
- Monitoring of the status of systems and processes (e.g. annual reporting obligations, Site Compliance regarding Safety Information System (SIS) etc.) to ensure compliance
- Organization of translations of study document (e.g. contacting translation members (CMS) company, requesting approval via Oracle, following up with translation company to ensure timely delivery)
- Payment/invoice processing including internal follow up with payment specialists in Finance
- Courier shipment of study document to the sites, vender and clients
- Collection of internal signatures for site documents (e.g. confidentiality agreement or clinical site agreements) within PAREXEL
Qualifications
- Previous relevant work experience (preferred).
- Ability to perform clinical monitoring activities under supervision from the COL/LM.
- Bachelors or equivalent degree in biological science, pharmacy or other health related discipline.
- Strong interpersonal, written, and verbal communication skills within a matrixed team.
- Experience working in a self-driven capacity, with a sense of urgency and limited oversight.
- A client-focused approach to work and flexible attitude with respect to assignments/new learning.
- The ability to manage multiple tasks, evaluate a variety of unpredictable scenarios and achieve project timelines while being able to apply your understanding of study protocol(s).
- An honest and ethical work approach to promote the development of life changing treatments for patients.
- Strong computer skills, including but not limited to the knowledge of MS-Office products such as Excel and Word.
Your hard work will be rewarded with a competitive base salary, as well as a benefits package including holiday per year, pension scheme as well as other leading edge benefits that you would expect with a company of this type.
If you are ready to join Parexels Journey, please apply!
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