Account Health Support Escalation Manager
Minimum of 2 years’ experience with Amazon and /or customer service environment, preferably within a contact center. Strong investigative skills to find root cause of metric issues and the ability to provide viable solutions to Sellers. Demonstrated written communication skills – able to write, clearly and succinctly Proven ownership and bias for action; willing to move quickly and decisively to resolve an incident. Demonstrated ability as a critical thinker with the vision to work both […]
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