Customer Service Agent
Customer Service Agent Job Description: Answers incoming customer e-mails regarding order follow-up, product-related questions, service questions, and general client concerns, FAQ. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer Update customer information in the customer service database Work with the management team to stay updated on product knowledge and be informed of any changes in company policies Impact the company’s bottom line by […]
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