Job Description
Offer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service Ensure that individual customers and Groups receive fast, efficient and friendly service Ensure that either the Head Porter or Concierge Supervisor on duty are kept fully aware of any relevant feedback from either the customers or other departments Assist with room moves and luggage deliveries and man the Front Door, following all standard operating procedures Maintain public areas and all equipment in immaculate condition
Required Skills
Positive attitude and communication skills
Ability to work flexible hours
Ability to work under pressure
Commitment to respond to Guest requests and deliver high levels of service
Fluent English is required
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