Job Description
- Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date and complete end of day for Micros.
- Try to upsell room and cross-sell internal outlets.
- Follow up on unresolved traces and requests of guests.
- Prepare desks for the morning shift and do necessary refillments.
- Process all payment types such as room charges, cash, checks, debit, or credit.
- Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
- Print contingency lists to have a record of all guests in case of emergency.
- Sell a room/ accommodation to guests without reservations based on availability.
- Operate telephone switchboard station, process requests for wake up calls, and advise guest of any messages.
- Complete the Room Rate Variance Report.
- Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine.
- Count bank at end of shift and secure bank.
- Balance and drop receipts according to Accounting specifications.
- Report accidents, injuries, and unsafe work conditions to manager.
- Follow all company policies and procedures.
Required Skills
- At least 2 year university degree or Bachelor’s degree in Hotel or Tourism Management, Hospitality or Business Administration
- At least 5 years experience in the guest services, front desk or related professional area
- 2 years of supervisory experience is advantageous
- Knowledge of Opera is required
- Good command in English
- Guest and quality oriented
- Multi-tasking, result driven, proactive and reliable
- Excellent interpersonal and communication skills
- No military obligation for male candidates / at least 2 years postponement
Summary Info
Position
:
Night Auditor
Sector
:
Tourism-Hotel Management
Department
:
Tourism
Working Type
:
Full-time
Career Level
:
Worker
Location
:
İstanbul Avrupa Yakası
Experience
:
2-5 years
Publish Date
:
29.07.2021
Refresh Date
:
29.07.2021
Last Application Date
:
21.08.2022
Apply Now
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