IT Infrastructure Support Specialist

We are looking for an enthusiastic, self-driven, and motivated team member to join the IT team as an IT Infrastructure Support Specialist for our headquarter in Basaksehir.

Your Role

As an IT Infrastructure Support Specialist, your main target is to make sure the main IT setups and backup units are supplying the company to be on the safe side and fully functioning.

Your Responsibilities

• Managing all infrastructure, communication, office and warehouse setups.
• Supporting IT requirements of business units and setups for customer projects on business Units.
• Following up personally and with a third party to keep an eye on all IT resources.
• Assurance of physical and proactive security systems are established and followed as per KN standards and as part of business continuity and ensuring all used IT Equipment, Software, Communications are in line with KN standards.
• Investigate personally and with a third party and report the IT issues given by the National IT Manager.
• Preparing all purchasing forms, following purchasing and all IT stocks as well as recording all IT purchases to IT equipment list and prepare IT fixed asset labeling.
• Working on monitoring and alert systems for all communications and IT devices
• Managing clients including IT softwares and security setups, pc setups, giving help desk support to users, training users on best usage and security issues.

Your Skills and Experiences

• Bachelor’s degree within IT or equivalent studies.
• Minimum 5 years of experience in related fields
• Advanced level of English skills
• Extensive hands on knowledge on Windows Server 2016, Microsoft Windows operating system (Windows 10), MS Active Directory, MS Exchange
• A proven knowledge on LAN, communications setups and technologies (TCIP / IP), DHCP and DNS server and administration of patch panel, switch, cabling, wireless connections, setting up modems
• Conscious experience in managing hosts with VMware management.
• Adequate communication with third party vendors and having knowledge on ITIL and ISO 27001.
• B Class driving license and ability to travel betweeen the warehouse locations.

Good Reasons to Join

At Kuehne+Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. You can be sure: Your opinion counts.