Description
Join our journey as we connect for a better future. Ready?
We are looking for a Solution Designer
#Vodafonespirit
Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.
We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Vodafone a great place to work.
Role Purpose
- After ensuring all end2end requirements of all parties are understood, deliver most appropriate solution that planned based on requested speed, quality and cost
- Lead and manage feasibility and technical design to deliver companywide technical solution with effective management of processes and in line with agreed budgets
- Lead and manage Contact Center Solutions Management products/solutions’ lifecycle, determine future opportunities for innovations/change/improvements and create communication channels in order to track user experience proactively
- Contribute in planning and architectural design activities about related projects and products
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