Service Sales Engineer

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Factory Service Sales Proposal Manager

The work model for the role is: {onsite}

You will be mainly accountable for:

• This role plays a key part in supporting the Motion Service Division, with a focus on service sales activities for Motors & Generators and Drives.
• Prepares offers in coordination with the Sales Manager. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.
• Regularly making customer visits. Plans and performs the right number of weekly sales visits, reporting them on Salesforce.
• Reports leads/opportunities, manages and updates pipeline in Salesforce.
• Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full services offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process.
• Prepares sales plans using company tools. Performs regular status reviews.
• Creates added value for the customer and ABB and ensures the positive conclusion of transactions, contracts and proposals by using effective sales techniques.
• Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions).
• Identifies and initiates the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration.
• Promoting ABB’s service products and solutions in marketing activities such as events and trade shows while monitoring trends to develop effective marketing activities.
• Manages administrative procedures in sales processes, and supports collection and project management activities when needed.

Qualifications for the role

• Graduated from Electrical or Electrical and Electronic Engineering faculties or Mechanical Engineering.
• Fluently speak Turkish and English language.
• Experienced professional with knowledge of sales and customer service best practices. At least 3 year experience on related fields.
• Service, Product, and market knowledge of Motors and Drives.
• Able to communicate effectively, able to manage contract negotiations.
• Having a valid driving license & no obstacle for traveling. Willing to travel frequently for customer visit and presentation.
• Self-motivation, curiosity and a wish to learn about new technologies.
• Proficient time management / prioritization skills.
• Computer skills: Good MS Office user, SAP and Salesforce.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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