ABB
At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Service & Sales Manager
Your role and responsibilities
The work model for the role is: onsite
You will be mainly accountable for:
- Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
- Consulting with and advising customers on the most suitable service solutions in accordance with standard processes, procedures, and safety guidelines
- Creating and maintaining close relationships with customers, appreciating their needs, and providing specialist assistance and solutions
- Exploring the cause of simple equipment failure and making recommendations to avoid repeating the problem in the future. Complete on-site diagnostics and service calls
- Performing preventative maintenance Installation, maintenance and troubleshooting of domestic and international UPSs and related power protection products
- Manage and maintain customer relationships and follow up on customer feedback to ensure high level of customer satisfaction, giving emergency assistance
Qualifications for the role
- Bachelor’s degree in Electrical Engineering / Electrical/Electronic or related fields
- Minimum 3 years of experience
- Experienced in UPS service and knowledge on power electronics
- In-depth understanding of installation, maintenance, and repair processes
- Use measuring and mounting tools
- Good knowledge of English and Turkish, Good communication skills
- Service logic and customer-oriented
- Have knowledge Microsoft office programs
- Having a valid driving license & no obstacle for traveling
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
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