Receptionist

Company Description

“Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”

Job Description

We are seeking an enthusiastic and professional Receptionist to join our team in Gaziantep, Türkiye. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests and clients.

• Greet and welcome visitors, clients, and guests in a friendly and professional manner
• Manage the front desk area, ensuring it remains organized and presentable at all times
• Handle incoming phone calls, emails, and other communications, directing them to the appropriate departments or individuals
• Schedule appointments and maintain calendars for executives and meeting rooms
• Process visitor information and issue security badges or passes as required
• Assist with basic administrative tasks, such as data entry, filing, and document preparation
• Coordinate incoming and outgoing mail and packages
• Provide general information about the company and its services to visitors and callers
• Maintain a safe and secure reception area, following all security protocols
• Collaborate with other departments to ensure smooth operations and excellent customer service

Qualifications

• Graduates of Tourism and Hotel Management departments from colleges or universities Front Office experience
• Fluency in English; knowledge of Turkish or other languages is a plus
• Proficient in MS Office programs and the Opera system
• Always aims to improve service quality
• Excellent communication skills, both verbal and written
• Successful in administrative coordination
• Enthusiasm for analysis
• Flexibility to adapt to changing schedules and workloads
• Enthusiasm for problem-solving
• Open-mindedness
• Problem-solving abilities and a proactive approach to addressing issues
• Team-oriented mindset with a willingness to support colleagues as needed
• Ability to work in shifts
• Respects guest privacy
• Completed military service for male candidates

Additional Information

experience is an asset

Prior experience working with Opera or a related system

Fluency in English

additional languages are a plus

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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