Store Manager – İstanbul İstinye Park

About the role:

• As Store Manager at Dyson, you are responsible for all process of the Store responsible for the store
• Managing and coaching the store team and ensuring succession plans and internal growth.
• As a strong people manager, build, train, and lead a team. Behind the scenes, and will oversee the operations including inventory and visual merchandising.
• Jointly with the Stores Manager you will monitor key metrics from traffic generated, to demos delivered to units sold to customer feedback. You will report results and recommend relevant actions to Stores Manager.
• Support the Stores Manager to ensure all ideas and suggestions are being heard.
• Recognize the performance needs that need to be addressed and consistently developed.
• This role will always consider broader omnichannel implications when making decisions, leading to ensure that local decisions aren’t made that could affect or compromise other customer facing channels.
• Definition and control of KPIs to generate success factors such as delivered demos, units sold, customer feedback, etc.
• “Lead by example” and thereby create an environment in which our products are “brought to life”
• Be present on the sales floor, ensuring a proper approach and service to the customers.
• Supports a fun, engaging and ambitious in store culture ensuring the team are involved, valued and recognised for their contribution and are regularly invited to share feedback to improve Store performance.
• Support with day-to-day people activities and resolve complex people situations.
• Ensure full compliance with Dyson’s procedures and training by the entire sales team
• Coach and implement development plans for all employees, in order to give them all the tools they need to achieve quantitative and qualitative results
• Defines quantitative and qualitative objectives and ensures they are achieved by results analysis, verifying monthly activities and setting up yearly assessments
• Analyses sales based on corporate reports, verifies the stocks of department and transmits daily such technical and stock information to the team
• Responsibility for store inventory and visual merchandising

About you:

• Bachelor’s Degree
• Min 5 years of team/field management experience
• Multinational company experience is a plus
• Store management experience is a plus
• Min upper Intermediate level of spoken and written English
• Strong analytical skills and mindset

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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