UX Lead / UX Designer

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Design and deliver user-centered digital experiences, ensuring usability, accessibility, and consistency across all Vodafone products and services.

Collaborate with cross-functional teams (Product, Technology, CX, Marketing) to align design solutions with business goals and customer needs within an agile squad.

Provide measurable impact on KPIs such as customer satisfaction, engagement, and task success rates.Translate insights from research, analytics, and customer feedback into actionable design improvements and innovative solutions. Collaborate with UX researchers to design and execute moderated & unmodarated UX researchs.

Deliver high-quality UX outputs (journey maps, wireframes, prototypes, UI specifications).

Contribute to design systems, standards, and best practices while continuously exploring industry trends and emerging UX methodologies within UX chapter.

Who you are

• A desire to be part of a team that delivers impactful results and learn something new and refine current skillset every day
• Excellent collaboration, communication, and problem-solving skills, with the ability to engage stakeholders effectively.
• Knowledge in broad toolkit of design and prototyping tools like Figma, Sketch, Invision, Zeplin is a must
• Strong portfolio showcasing customer-centered design projects, covering end-to-end processes from research to delivery on digital platforms
• Knowledge of web / app analytics, content and web development (HTML, CSS, Javascript) and similar technologies will be valued
• University degree prefably from related fields
• Advanced English

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What’s in it for you

We like to keep them flexible:

• Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services

Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr

https://www.vodafone.com.tr/insan-kaynaklari

Instagram: https://www.instagram.com/vodafonekariyer/

Youtube: https://www.youtube.com/user/VFTurkiye

Data Privacy

By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

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