Senior Field Service Technician

ABB


At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Service Team Leader

Your role and responsibilities

In this position, you will provide technical support for Drives Service in Drives Service/Service/Motion in İzmir Turkiye, delivering superior, professional service, remotely or on-site.

  • Execute Service work according to agreed workflows and in accordance with ABB standard processes and safety guidelines, deliver excellent customer service to satisfy customers, performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.)
  • Creates and maintains a good relationship with customers and understands their needs, coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities
  • Prepares all documents and reports to be signed by the customer representative, reports work done in a timely manner and follows up when needed
  • Applies safety rules and safe practices as well as environmental responsibilities, reports unsafe practices and incidents

Qualifications for the role

Vocational school or associate degree with electrical/electronics

Intermediate English skills, Turkish language is must

Dynamic and enthusiastic profile with continuous-development mindset, flexibility and quick adaption to frequent scheduling updates. Only on specific and pre-fixed schedule, availability to work

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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