Diebold
Repairs and tests mechanical and electro-mechanical assemblies and sub-assemblies. Works from drawings, sketches, wiring diagrams and written or oral instructions to understand and perform repair and / or test activity. Ensures work meets established technical, product and quality requirements.
- Provides the full range of Repair Technician advice and support for all types of company equipment and products.
- Performs advanced-level repair and maintenance on all products.
- Provides technical feedback on equipment, systems and processes to improve overall service delivery.
- Uses advanced tools and technical knowledge to resolve complex and / or previously unknown problems.
- Identifies and resolves systemic issues within the team.
- Handles issues escalated from Repair Technician team members.
- Proactively supports the needs of other team members, providing technical assistance and expertise.
- Serves as a key liaison with Supply Chain, Technology Solutions and other teams / stakeholders, ensuring ongoing collaboration and communication.
- Contributes to improved repair services metrics reporting and documentation.
Required Qualifications
- Education or equivalent work experience required.
- Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in repair of Hardware.
- BSc or MSc degree in Mechatronic, Mechanical, Electrics/ Electronics Engineering or related discipline in computer science.
- Good verbal and written communication skills.
- Strong proficiency in English
- Competence on Microsoft Office.
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