Sales Executive

Responsible for managing their assigned group of agencies and following up to materialize the budgeted revenues of group & travel trade segments through existing clientele and key prospects.

Key Responsibilities

The job of Sales Executive is executed satisfactorily when:

• Solicit existing and potential customers and follow up established accounts on regular basis by phone, by correspondence or by personal contact.
• Set up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts from corporate commercial accounts.
• Follow up on lost business and bring information about them to the knowledge of the department superior.
• Negotiate with all customers and send out offers/contracts regarding individual and group business.
• Follow the sales and marketing results and propose corrective actions if needed.
• Explore industry related data, new developments in certain agencies’ structures, new assignments, industrial complexes, new business centers, new projects which all could be interest and benefit of the hotel and to distribute this information to their colleagues.
• Entertain decision makers of the Clients in the F & B outlets of the hotel and to take part in promotional activities with them.
• Keep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.) Also explore and compare FIT and Group traffic (who is accommodating guests in which hotel) amongst the competitors.
• Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.
• When necessary, handle the group and individual reservation requests personally.

Skills, Knowledge and Expertise

• Minimum one (1) year experience in a Sales position, preferably in a luxury hotel.
• English – excellent oral and written skills
• Additional language – beneficial
• Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
• Micros and Opera knowledge is preferred

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