Business Process Optimisation Specialist

Getir differs from other tech startups because we bring together the worlds of technology, logistics, and instant retail. We get our hands dirty while producing technology. We are the global pioneer of the 10 minute instant delivery model.

Yet, we never settle! If something’s ‘meh’ to us, we change that. Food should always be hot and delicious, wherever, whenever. We’re here to challenge the status quo.

That’s why we are determined to change how we enjoy food with a new delivery model, GetirYemek. It’s a fast and tech-based food delivery service. Users get their food at Getir standards, with the best user experience, ready to be eaten and enjoyed.

Being a superhero has its downsides too, you know.. This is why we are hiring for our already-awesome Business & Operation Development team with the desire that we make it even more awesome. So that we can fight the enemies and get you that ice cream you crave for!

What You Will Do:

• As a Business Process Optimisation Specialist, you will monitor and analyze key operational metrics regarding restaurants on Getir including optimizing workflows and minimizing waste. We aim for operational perfection in every product interaction we provide to our customers.
• Understand how our product works and diagnose different business shortcomings derived from any possible reason – product, restaurants or customer.
• Have a data minded approach and constructively criticize current way of doing things. Determine opportunities for improvement and act swiftly partnering with the Product, Data & Growth teams.
• Follow real time data and dynamically take precautions and actions to solve possible crisis.
• Protect the Getir brand and ensure all team members meet personal presentation standards.
• Own optimization and execution by running tests and measuring the impact of changes on weekly basis. Separate the essential from non-essential and strive for automatization of the process whenever logical.
• Produce regular dynamic reporting on standard operational metrics.

What Do We Require:

• Proven track record for analytical skills
• Excellent observation skills to identify bottlenecks & pain points
• Eagerness and qualification to overcome complex business problems
• Proactivity and willingness to deal with fast-paced and uncertain environments
• Strong communication skills for cross-functional management
• Be a constant learner who always strive to push new knowledge into the team
• An appetite for getting stuff done, taking matters into your own hands (literally) when necessary
• Not a “can do” mindset, but rather a “will do” mindset
• 2+ years of experience, preferably in a role where you designed or optimized operational processes
• B.Sc. and/or M.Sc. in Engineering or related fields is a plus

Hiring Policy: Due to the large scale of applicants, we will only be reaching out to applicants that we find suitable for a first interview. Applicants will quickly be evaluated as they apply, so the earlier you apply, the sooner you will be evaluated.

Still reading? How about you answer the question: “What would you do if GetirYemek were yours?” in less than 200 words in the ‘Cover Letter’ option in the application.