Network Support Specialist

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities
IBM Global Services Delivery Center employs IT professionals across all sectors. This site is fast becoming a “Centre of Excellence” in key areas of the global technology industry. Few places offer as many opportunities to gain knowledge in your field, to work in a stimulating environment and rewards for outstanding performance as IBM. IBM can provide the perfect setting for your career and freedom to enjoy a rich personal life.

Network Support Specialist is mainly focused on maintaining, managing, (re)configuring, (re)designing, upgrading and monitoring Network and Security Infrastructure. Candidate needs to react fast to network anomalies and be able to troubleshoot and resolve issues across different technologies (switches, routers, firewalls, load balancers etc.). It requires good knowledge and experience with different platforms (both hardware and software) and protocols, as well as the ability to troubleshoot communication in all layers of the OSI model. Candidate not only obligated, to adapt customer requirements to the networking environment but also proactively address trouble spots, recommend configuration and design changes. Sometimes, this will require traveling to Customer premises located around the world and collaborate with teams across boundaries (good communication skills are valued).

Main duties:

• Managing network and security infrastructure
• Troubleshooting and fault analysis
• Network diagnostics
• Providing technical expertise to internal / external parties and customers
• Designing infrastructure solutions
• Implementing network changes (depending on skills – from minor to major projects)
• Cooperating across teams and countries on projects
• Keeping the Infrastructure secure and up-to-date

Monitoring services.

Technical skills:

• Network infrastructure design and implementation based on Cisco switches (Catalyst, Nexus) and Juniper (EX) devices, in Enterprise and Data Center environments
• Extensive knowledge of LAN technologies like VLANs, STP, EtherChannels, Fabric Path etc
• Very good understanding of routing operations on Cisco and/or Juniper and/or Vyatta solutions
• Knowledge of network security solutions like Firewalls, VPN gateways is required (Experience with more than one from: Cisco ASA, Juniper SRX, Checkpoint, Palo Alto, Fortigate will be an asset)
• Knowledge of load balancing solutions (F5 BIG-IP)
• Ability to read and create technical drafts, network diagrams and topologies
• Very good understanding of TCP/IP protocol stack operations
• Ability to troubleshoot network connectivity issues
• Knowledge of Vmware NSX network virtualization technology
• Experience with other SDN solutions is also welcomed

Related professional certifications are a big plus:

• Cisco CCNA, CCNP, CCIE
• Juniper JNCIS, JNCIP, JNCIE
• Vmware VCAP6-NV
• All other technical certifications are also welcomed and highly valued

Languages:

• English – Fluent
• Other Languages on at least B1 level are valued.

Additional benefits:

• Trainings and certifications
• Private medical package and insurance package
• Multisport Card
• Working on international projects in multicultural teams
• Good to be an IBMer discounts

Required Technical and Professional Expertise
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Preferred Technical and Professional Expertise
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About Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It’s a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, “What else is possible?” GTS is the place for you!

Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.