Clerical Assistant – Jump Start Program

Provides general office support to the Jump Start program on the Holyoke Community College campus Position reports to Program Administrator.

Answers phone inquiries and provides routine information concerning program services according to established procedures.

Maintains confidential student files (paper and electronic) related to attendance, enrollment, assessment scores, goals, certificates, outcomes, etc.

Generates reports on attendance and other outcomes for review by administrative and professional staff.

Supports recruitment and intake of new students.

Assists with marketing of classes through community calendars, brochures, flyers, etc.

Prepares standardized forms such as receipts, requisitions, requests to hire, etc. according to detailed procedures.

Prepares general office correspondence.

Performs other duties as assigned.

Qualifications

REQUIRED: High school diploma with minimum of 2 years’ experience; Proficiency in Microsoft Suite, data entry/management, strong organizational skills, attention to detail, and customer service.

PREFERRED: Associates degree; experience working in a diverse setting; bilingual preferred (Arabic, Turkish, Spanish, or Russian).

EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.

Part-Time, Non-Benefited Position

Hours: Monday – Friday (flexible) 8:30 am – 12:30 pm (flexible)

Funding: Grant

• All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
• Pre-Employment Background check, including Criminal History will be conducted for all positions.

Holyoke Community College is committed to excellence and opportunity through diversity in education and employment. Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, sexual orientation, age, disability, genetic information, maternity leave, and national origin, in its education programs or employment.