Marketplace – Training Content Development Specialist

Our purpose is to create the most positive impact in our country and ecosystem by enabling commerce, empowered by technology! We are a Tech company – Technology is the driver, ecommerce is the outcome.

We were established in 2010 to provide a seamless e-commerce experience to our customers and vendors. In ten years, we became the largest e-commerce company in Turkey, as well as one of the leading global platforms. We continue to grow and create value through our three main divisions: Trendyol Tech, one of the leading R&D centers; Trendyol Express, the fastest growing delivery network; and Dolap, the largest second-hand goods platform.

Our culture is at the core of everything we do. Focused on results, keeping our customers first, we always work for better and always test, iterate and improve. We learn from our mistakes, direct and open feedback is at the core of our culture.

We are scaling fast and profitably, expanding into international markets. If you want to learn, grow and deliver, if you are results-oriented, love teamwork, appreciate open communication, learning and iteration, and making decisions with data, Come, join our tribe!

Marketplace Team is responsible for leading the initiatives to identify the opportunities for expanding selection that our Customers want, help business teams identify growth opportunities based on technology and data-driven processes. In the end, we are all working towards the same goal: to create an excellent experience for our customers at Trendyol.

YOUR PROFILE

• Bachelor’s degree from reputable universities,
• At least 3 years of experience in digital training content creation and design (preferably in e-commerce, retail sectors),
• Excellent command of MS Office applications,
• Advanced knowledge of e-learning content/video creation and design tools (Vyond, Canva, Photoshop, Illustrator, Premiere etc.),
• Customer-driven and analytical mindset with a desire and ability to identify sellers’ training needs,
• Self-motivated and passionate with excellent communication, presentation and interpersonal skills,
• Open-minded, innovative conceptual thinking ability, self-managed, able to process abstract concepts and convert to training,
• Able to work within a dynamic and fast-paced environment,
• Experience applying editing and/or proofreading standards,
• Excellent written and verbal communication skills in Turkish and English,
• Analytical thinker, result-oriented, high achiever, strategic thinker, good team player, high sense of responsibility, proactive and a practical thinker,
• Ability to multitask, prioritize tasks and coordinate different parties of the projects and deliver fast, business-focused output of excellent quality.

YOUR CHALLENGE

• Define current and future training and development needs,
• Being able to create content for sellers in different types (one-pager, document, video…etc),
• Combine it with visual elements, animations and interactivity in order to keep sellers interested and coming back for more,
• Update content periodically by following new features,
• Develop training materials for e-learning courses,
• Designing training programs in line with Trendyol strategies, working with other teams to understand training needs and determine the appropriate training type for sellers,
• Planning of a content creation backlog to ensure regular content throughout the year,
• Evaluate the effectiveness of training,
• Monitor and review trainees’ progress,
• Support ad hoc tasks or projects as required.

WHAT’S IN IT FOR YOU?

•  Take responsibility from day one, improve your skills and learn continuously.
•  We have open communication, team work and promote servant leadership. We value talent, not titles!
•  Chance to shape future of e-commerce with us and experience agility at its best!
•  Working in an engaging workplace and being part of our cross-functional, diversified and dynamic team.
•  Don’t forget to have fun while we work, we work hard play hard, open office and happy hours 🙂

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Want to join us? Happy to receive your online application!