Human Resources Support Assistant 370 views

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FAO seeks gender, geographical and linguistic diversity in order to best serve FAO Members in all regions.

Qualified female applicants are encouraged to apply.

People with disabilities are equally encouraged to apply.

All applications will be treated with the strictest confidentiality.

Organizational Setting

FAO’s Sub-regional Office for Central Asia is responsible for developing, promoting, overseeing and implementing agreed strategies for addressing sub-regional food, agriculture and rural development priorities. It develops and maintains relations with sub-region wide institutions including Regional Economic Integration Organizations (REIOs). The Sub-regional Office is a subsidiary of FAO’s Regional Office for Europe and Central Asia (REU).

Reporting Lines

Under the overall supervision of the FAO Sub-regional Coordinator for Central Asia, the direct supervision of International Administrative Officer and close collaboration with HR/ Assistant, the incumbent will provide full range of administrative support functions that contribute to the efficient provision of administrative support services.

Technical Focus
Human Resources Management

Tasks and responsibilities

 Analyse, answer and follow-up on a variety of complex human resources requests and enquiries from staff and non-staff; provide guidance on relevant human resources guidelines and procedures;

• Assist in coordinating support services related to the employment and servicing of staff and non-staff; initiate a range of personnel actions such as appointments, extensions, transfers, etc.;

• Assist in conducting preliminary review of staffing action requests for post classification in accordance with established job classification standards;

• Support the briefing and de-briefing of staff, provide information as to staff entitlements and specificities of contracts, human resources policy-related issues as well as social security, insurance and administrative law ;

• Assist in the recruitment process of all categories of staff and non-staff, including the preparation of job profiles and vacancy announcements; communicate with applicants and prepares offers/terms of employment;

• Assist in processing of monthly Non-staff Human Resources (NSHR) time cards (OTL) in GRMS, follow up on payment inquiries and OTL revisions;

• Assist in monitoring regular updates of Government Of Turkey’s website on revisions/amendment of Civil Servants Law of Turkey, Article 657, which govern the NPP contract type of FAO;

• Assist in preparing up-to-date guidance notes, for project personnel on the contractual matters in line with MS375 and alignment of leave entitlements (annual, maternity/paternity, gratuity, sick leave, etc) to the Civil Servants Law of Turkey, Article 657;

• Prepare monthly NSHR Leave Monitoring reports, and draft related correspondence for submission to relevant units/institutions;

• Collect and research background information; update organization charts and staffing tables; draft correspondence, reports and statistics related to all human resources functions as appropriate;

• Review, maintain and update confidential personnel information, records and files; ensure completeness and accuracy of records and that follow-up system on actions are taken;

• Investigate and resolve payment inquiries in collaboration with finance staff; prepare payment instructions;

• Train and provide guidance to other human resources support staff in the work unit;

• Perform other duties as required.


Minimum Requirements
  • Education\: Secondary School Education
  • Experience\: At least 2 years of relevant experience in human resources support work
  • Languages\: Working knowledge (Level C) of English and Turkish
  • IT Skills\: Very good knowledge of the MS Office applications, Internet and office technology equipment
  • National of Turkey
FAO Core Competencies
  • Results Focus
  • Teamwork
  • Communication
  • Building Effective Relationships
  • Knowledge Sharing and Continuous Improvement
Selection Criteria
  • Limited knowledge (Level B) of Russian will be an asset
  • Prior experience with the United Nations or any other international organizations will be an asset
  • Knowledge of the essential elements of Human Resources activities and transactions, including corporate policies, rules and procedures
  • Knowledge of relevant corporate computerized administrative systems will be an asset
  • Knowledge of the communication and documentation standards will be an asset


Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.

How to apply:

  • To apply please follow this link
  • To help us track our recruitment effort, please specify on the application form and in your cover letter where you discovered this job posting(
  • In order for your application to be properly evaluated, please ensure that all sections of your TALEO account are completed. Incomplete applications will not be evaluated.
  • If you need help or have queries, please contact: [email protected]
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The Food and Agriculture Organization (FAO) is specialized agency of the United Nations that leads international efforts to defeat hunger.
Our goal is to achieve food security for all and make sure that people have regular access to enough high-quality food to lead active, healthy lives. With over 194 member states, FAO works in over 130 countries worldwide. We believe that everyone can play a part in ending hunger.

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Contact Info

Vacancies in Turkey (ViT)

[email protected]

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