|General Description of the Programme:
GOAL an International Humanitarian Organisation has had a presence in Turkey since 2013 and has been contributing to the migrant response since 2016 with a focus on responding to needs in health service delivery, social safety nets and the protection of vulnerable and marginalised migrants in southern Turkey.
GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.
The Staff Care Officer is responsible for the implementation and co-ordination of the GOAL Staff Care strategy. They will be tasked with providing culturally sensitive support, trainings and workshops for staff and management and promote wellbeing throughout the staff life cycle. This role will focus on building staff resilience, stress management team building and peer support. The Staff Care Officer will provide advice on the strategic direction of staff support and well-being.
Duties, objectives and competencies
The Staff Care Officer will submit a weekly and/or monthly written report in English. This will record the staff care strategy implementation and evaluate progress.
PEER SUPPORT GROUP TRAINING:
· The Staff Care Officer will be tasked with promoting the staff care strategy and staff care supports.
· Provide trainings on types of stress, vicarious and secondary trauma, self-care strategies, team building, active listening, how to deliver PFA and when to refer staff for external support.
STAFF CARE PROMOTION
· He/she will promote the role of the peer support group and their activities and promote team building activities.
· He/she will be responsible for enhancing visibility of staff care resources and supports via posters and leaflets.
· The Staff Care Officer will be tasked with preforming regular workshops for staff on key staff care and well-being topics.
· Staff care Officer will provide staff with the opportunity of developing self-care strategies.
· Workshops will be based on but not limited to the following key areas;
1. Psychological First Aid (PFA)
2. Dealing with Trauma
3. Resilience and Stress Management Work Life Balance
· The Staff Care Officer will support, and structure team building and aim to encompass a multifaceted range of activities to suit all staff.
· The Staff Care Officer will design a peer support programme and peer support training.
· The Staff Care Officer will be tasked with promoting the staff care strategy and staff care supports. He/she will provide and disseminating information on well-being and other topical issues. The Staff Care Officer will be tasked with promoting the work life balance of management and staff such as the importance of taking holiday and TOIL days.
· The Staff Care Officer should be linking in with the HR manager regularly to discuss staffing issues.
MONITOR WORKLOAD AND TASK DISTRIBUTION
· The Staff Care Officer will meet with staff at the beginning and at the end of their assignment. He/she will deliver staff care inductions to all new staff which focus on developing a self-care strategy and information on stress management and work life balance.
· Following a critical incident, the Staff Care Officer will be on hand to provide PFA to staff and refer staff to external support where necessary.
· The Staff Care Officer will be tasked with integrating staff care into policies and protocols as appropriate.
· The Staff Care officer will work and receive a direct support from HR manger in all reports and statues he may have.
· University degree on Psychology, Education, Social sciences or any relevant degree.
· Relevant qualifications in a Mental Health or Human Services or Social Science discipline.
· Peer support training design and delivery experience.
· Knowledge and experience implementing stress management and team building workshops.
· Cross-cultural experience and background in staff care and resilience support to groups and individuals and support after a critical incident.
· Exceptional interpersonal and communication skills in a multi-cultural setting.
· Flexible team player.
· Ability to work effectively with minimal supervision with Good analytical skills and Ability to complete tasks within a set time frame.
· Strong work ethics and commitment to humanitarian issues
· Good MS experience with good reporting skill.
General terms and conditions
GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to police clearance. GOAL is an equal opportunities employer.
This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.
Dead Line to apply :23rd June 2019.
Harem, Darkosh, Idlib, Northern Syria