Liaison Assistant 184 views

I – Position Summary


The position will be based in Gaziantep and Managed by the Liaison Officer/Coordinator.  Under the supervision of the Liaison Officer/Coordinator, the assistant will be responsible for supporting mapping, relationship building and liaising with government, non-governmental, social and municipal services in the programme operational area to facilitate programming in Turkey and Northeast Syria for direct implementation.


II – General Functions


The Liaison Assistant is responsible for working with advocacy and communications staff in building relation with Turkish government bodies such as AFAD, Provincial Line Ministries, Provincial Governor Offices, Provincial Municipalities, PDMMs and non-governmental entities, and create opportunities to increase the visibility of the organization among Turkish stakeholders. Support in develop and operationalise referral pathway with the humanitarian and state actors in line with international humanitarian principles and make sure the referral mechanism works smoothly with the support of Liaison Officer / Coordinator. Contribute to high quality implementation of CARE refugee response in Southeast of Turkey and partly in the areas that CARE has direct implementation in Syria.



III – Job Responsibilities


  • Supporting the Liaison Officer / Coordinator in develop and keep updated a service mapping inclusive of humanitarian, non-governmental, state, municipal, social community-based actors and their services provided for the area of operation in Turkey and Cross border areas.


  • Supporting the Liaison Officer/Coordinator in build a positive relationships and liaise with the governmental, municipal, social and non-governmental actors on the service mapping and update them on the services provided by CARE in the area of operation including Cross border operations.


  • Supporting the Liaison Officer/Coordinator in Liaising closely with liaison personnel in area of operation to avoid overlaps and improve meaningful relationships with the agencies on the service mapping


  • Representing CARE Turkey in meetings with Government departments and (I)NGO-level-fora, according to agreed scope of action in absence of the Liaison Officer / Coordinator


  • Identify and evaluate main governmental actors in the activity area and liaise with them according to organization policies in coordination with Liaison Officer/Coordinator.


  • Collaborate and coordinate with the local authorities, to maintain the community acceptance, and facilitate the requested permissions to implement our activities,


  • Keep abreast of the latest data/developments/schemes, necessary for liaison implementation to prepare appropriate reports, briefing and background notes, and other documentation as required


  • Accompany to all project meetings with authorities in consultation with Liaison Officer, provide translation if needed, write meeting minutes and report to Liaison Officer. Keeping a track record of the minutes of all meetings,


  • Support program implementation teams for Refugee Team and Cross Border operation in linking them with government sectors involved in humanitarian activities.


  • In coordination with Liaison Officer, support projects when they want to prepare MoUs, draft and track permission letters from the government of the assigned district(s).


  • Ensure the timely submission of daily/monthly/yearly reports.
  • Support/ensure Liaison Officer about keeping track record of incoming and outgoing documents.
  • Translate of any documents required for the purposes of coordination / external relations
  • Follow up governmental offices for CARE official documents
  • Supporting the services and Liaison Officer in liaise with Legal Assistance, Protection Outreach, CM and IPA in case of support request from municipalities and other agencies
  • Ensure that protection activities are compliant with CARE accountability principles and general protection principles.
  • Provide feedback on any updates/improvements that are needed to the standard operating procedures and documentation
  • Promote and model a positive, professional and respectful office culture
  • Any other duties as agreed with the Line Manager


IV – Qualification and skills


  • Bachelor’s Degree in Faculty of Arts and Sciences, Faculty of Political Sciences or Faculty of Economics and Administrative Sciences, International Relationships and  other relevant Departments
  • Fluent spoken and written English and Turkish, Arabic will be an assets
  • Preferably at least 2 years working experience in a non-profit organization
  • Prior experience of working on migration and international protection with (I)NGOs, UN Agencies
  • Communication experience with national and international institutions and organization
  • Computer skills especially in MS Word, MS Excel, MS PowerPoint, and MS Outlook


  • Goal oriented with a high level of energy, enthusiasm, and dedication to the vision and goals of the organization.
  • Ability to prepare information notes and reports
  • Ability to work well within a team work
  • Good understanding of Turkish social services system and functions of government agencies and structures,
  • Good contacts in the local governance and government in the operational area
  • Ability to think strategically and translate thinking into action plans that accomplish goals
  • Excellent understanding of socio-political developments in Turkey
  • Excellent organization skills with the ability to coordinate activities and projects; experience in supporting project development
  • Excellent command over written and spoken English and Turkish
  • Have no obstacle to travel

Work conditions `

The position will be based in Gaziantep and might be requested to do business related travel to Northern Aleppo Countryside.

Estimated breakdown (average):

Office work:  20-40% (1-2 days/week)

Field work:  60-80% (3-4 days/week)

Child Protection Policy

Child abuse in all forms is unacceptable to CARE Turkey, which recognizes its responsibility to protect children from harm in all areas of its work. CARE Turkey is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

Discrimination, Abuse and Harassment Policy

CARE Turkey expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. CARE employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside CARE.


Employment is subject to the possession of valid identification documents (passport, residency card, temporary protection card, etc.) and successfully obtaining permission to work by the Government of Turkey (work permit). CARE will submit the work permit application on behalf of the selected candidate after the job offer accepted. Candidate can start to work for CARE only after the work permit is received. Failure to provide the required documents or rejection of a work permit application by the Government of Turkey will result in your employment offer being rescinded.



  • To apply please follow this link
  • To help us track our recruitment effort, please indicate in your cover letter where ( you saw this job posting

Interested candidates, please attach a Curriculum Vitae in English and a Cover letter (in a separate file of no more than one A4 page) describing how your skills and experience match the requirements of this post.

Applications in languages other than English will not be reviewed.

Only short-listed candidates will be contacted

** CARE International is an Equal Opportunity Employer **

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CARE International in Turkey (CARE), together with its partners, is providing humanitarian assistance to people affected by the Syrian crisis, both in Syria and Turkey. CARE began projects responding to the needs of Syrian refugees in southern Turkey in October 2014.

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