Digital Product Lead – TOBi

What you’ll do

Your dream job does exist. 

Discover it at Vodafone!

We are looking for a Digital Product Lead Tobi.

First things first: Our Brand.

We are a digital brand and a global technology company, operating in the fields of telecommunication, e-commerce, gaming, insurance, TV, tech-fin and payment systems, currently in 21 countries. 

With our expertise and passion for digitalization at Vodafone, we are a global center of excellence that sets the pace in the industry. 

We are proud to export our successful practices abroad, while transferring our global know-how to our country.

We have a global team of more than 90.000 colleagues taking part in a transformative and an exctiting journey.

Our Spirit, Our Way.

Here are the key behaviours that help us bring our Spirit and Purpose to life: 

• Earn customer loyalty: Small things do matter. 
• Experiment, learn fast: Just take the chance. 
• Create the future: That’s possible. 
• Get it done, together: It’s up to each of us to make it happen.

Here, everyone can feel free to be themselves and express their ideas.

We are proud to have the most flexible #hybrid way of working in Turkey. 

Together with your team, you can decide which days to come to the office depending on your work requirements. 

Another favorite: Meeting-free afternoons! Every Friday, arrival of the noon means we can start to take it easy: spend time working on our personal development or catching up with our team. We call this #CumaKafası (Friday mood).

And yes we are Agile! The world is constantly changing. And we cannot afford not to! Our journey began by simplifying our organizational model and transforming into a more agile structure that now we use extensively, especially in our development processes.

Why is this role really critical to us?

As DNA Squad Digitalization and Automation Process Lead, you will play a key role in driving the digital transformation and automation initiatives within the organization. Your primary responsibility will be to identify opportunities for process optimization and automation, develop a strategic roadmap, and lead the implementation of digital solutions across various business functions. You will collaborate with cross-functional teams, stakeholders, and technology experts to streamline operations, improve efficiency, and enhance the overall digital experience.

How will you spend your time at Vodafone?

Looking for a team member for DNA Squad who will be responsible for;

Responsibilities:

1. Digital Transformation Strategy:

Evaluate existing business processes and identify areas for digitalization and automation.

Develop a comprehensive digital transformation strategy aligned with organizational goals and objectives.

Conduct research and benchmarking to stay updated on emerging digital trends and technologies.

Collaborate with stakeholders to define the vision and roadmap for digitalization and automation initiatives.

2. Process Optimization and Automation:

Analyze and map end-to-end business processes to identify bottlenecks and areas for improvement.

Work closely with business stakeholders to redesign processes for efficiency and automation.

Identify and implement digital solutions, such as robotic process automation (RPA), workflow automation, and data analytics, to streamline operations.

Monitor and measure the effectiveness of implemented solutions, making iterative improvements as necessary.

3. Project Management and Implementation:

Define project scope, objectives, and deliverables for digitalization and automation initiatives.

Develop project plans, timelines, and resource allocation strategies.

Coordinate with cross-functional teams to ensure smooth implementation and integration of digital solutions.

Monitor project progress, identify risks, and implement mitigation strategies to ensure timely delivery.

4. Stakeholder Collaboration:

Collaborate with business units, IT teams, and external vendors to align digital initiatives with organizational goals.

Work closely with stakeholders to understand their needs, gather requirements, and provide recommendations on digital solutions.

Conduct training and change management activities to facilitate user adoption and ensure successful implementation.

5. Continuous Improvement and Innovation:

Continuously assess the effectiveness of digitalization and automation efforts and seek opportunities for improvement.

Stay up to date with advancements in digital technologies, automation tools, and industry best practices.

Foster a culture of innovation by encouraging the exploration of new technologies and ideas.

Proactively identify opportunities to leverage emerging technologies to drive further process optimization and automation.

You are just the person we’ve been looking for, if you have:

• Minimum 5 years experience in digital product development fields
• Knowledge of Chatbot/Digital Assistant development environments, such as NLU, Bot Designer Tools, Conversational UX is a plus
• Experience in agile methodologies
• Experience in process design tools
• Having a strong analytical background
• Strong leadership attitudes
• Good at communication with a proactive approach
• Experience in digital channel management
• Experience in converting business requirements into technical requirements
• Interest on innovative technologies such as Machine Learning, Natural Language Processing etc.
• Knowledge of self-service experience design, digital product management, customer oriented product management
• Good at data analysing and data driven decision making ability
• Able to manage change, make decisions and create valuable features for customers

Get to know us

If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr

https://www.vodafone.com.tr/insan-kaynaklari

Instagram: https://www.instagram.com/vodafonekariyer/

Youtube: https://www.youtube.com/user/VFTurkiye

This role has a #Hybrid working model

Wait for it: Our benefits!

We like to keep them flexible:

• Vflexy: Flexible Benefits Program 
• Hybrid working kit
• Ergonomic kit allowance 
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services 

Plus, plenty more to enjoy!

#LI-Hybrid 

Data Privacy

By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.

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